Church Visitors

Four Crucial (And Neglected) Issues for Church Greeters

It would be easy to come up with a list of 10 issues for church greeters. Some church gurus even offer them as a free download to join their mailing list! But my experience and observation is that four crucial issues are often neglected. 1.  Start with Greeters in the Parking Lot (or doors), and

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Hospitality at the 2nd friendliest church in town

After a recent move a friend (we’ll call her Sue) decided to find a church nearer her home. She began her search by checking out a nearby mega-church. Despite their claims, it was an unfriendly experience. Three episodes showed that “friendliness” was an aspirational rather than an actual value at this church. She received a “free” coffee coupon they

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What churches can learn from Google about hospitality

Imagine you’re in charge of Google’s plan to bring fast Internet to America’s cities. You need a bit of cooperation from city governments. If you put yourself in Google’s shoes, you’ll know how church visitors feel. Obscure rules that hinder entry. Inefficient communications. Hard-to-get information. Unwillingness to share. Indifference. Government Challenges for Google Those are

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7 simple steps to 1st rate church hospitality

  When was the last time you visited a place that billed itself as “the unfriendliest church in town?” Me either. I don’t think I’ve ever been to one. But they’re out there in spirit if not in name. Tim Dolan reports that one of his lay ministry students found one. As an assignment, I

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Can megachurches be church visitor friendly?

A colleague of mine once visited a mega-church in southern California while on vacation. The 6,000 seat auditorium was filled to capacity that Sunday morning. He was quite surprised when, during the ritual exchange of the secret Churchman’s handshake, an elderly lady made her way down the aisle from several rows back to greet him

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Church visitors’ gifts that surprise and delight

Church hospitality is a vital ministry. This is especially true for congregations with a very low church visitor retention rate. To offer anything less than superb church hospitality is sad. To neglect turning visitors into members puts the church in a death spiral. One element of a rich experience that leaves church visitors going, “Wow.

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1 powerful technique to revolutionize church hospitality

Turnaround pastors have a unique opportunity to permanently change the trajectory of church hospitality. Our “information gathering” in churches doesn’t even capture the majority of guests. Auxano research shows that five to eight percent of your worshipping community will self-identify as guests. Therefore the number of guests in one year is: [ (Ave. weekly worship attendance)

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3 easy ways to wow church visitors

[dc]A[/dc] previous post asserts that extraordinary hospitality for church visitors isn’t hard. Eliminate the things church visitors dislike, set the bar for church hospitality higher and it’s more likely they’ll return for a second visit. Now that you’ve cleared the deck of things church visitor dislike let’s turn up the “wow” factor. Let’s re-think church

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Social media as a church renewal tool

Interim pastors aren’t called in because the church is experiencing growth and vitality  Usually it’s the opposite; declining attendance and diminishing ministries  A question facing the interim on Day 1 is “how can I steer this congregation in the right direction without asking for money or a lot of resources?” Social media answers the question

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